We hope you find the One Leicester website easy to use. To help ensure this, we are committed to making our information and services accessible to all our users.
We have worked to make our website accessible to everyone. People access the web in many different ways and Leicester City Council promotes inclusion for all, regardless of disability, capability or technology.
Access Keys
You Can Make Text Larger or Smaller
Changing to High Contrast
Images and Alt Text
PDF Help
Viewing the Site in Low Graphics
Navigating Without a Mouse
Listening to Audio
When Watching Videos
Our Aim
Need More Help
You can use the following government standard access keys on this website:
S - skip
1 - Home page
2 - unused
3 - Site map
4 - Search
5 - unused
6 - Help
7 - unused
8 - Terms and conditions
9 - unused
0 - Accessibility
Text on this website can be made larger (or smaller) by doing the following:
If you are using Internet Explorer: View Menu > Text Size > Choose from 5 sizes
If you are using Mozilla Firefox: View Menu > Text Size > select ‘Increase’.
If you are using Google Chrome: Click on the Spanner in the top right hand corner (Customise and control Google Chrome) and use the Zoom +/- to increase/decrease the text on the website.
You can also increase the text size by using the keyboard, pressing ‘Ctrl’ and ‘+’ at the same time.
In all browsers it is also possible to change the text size by holding down the 'Ctrl' key and scrolling the wheel (if you have one) on your mouse.
The high contrast link allows you to view our web pages in high contrast. This displays the page with a black background and yellow text and is available from the top of the page in the header.
All images on this site are accompanied by a brief alternative text which describes the image or its function as appropriate. This alternative text (alt text) is generally visible only when the browser’s automatic image loading feature is turned off.
If you have any problems viewing or reading our PDFs please contact us at webteam@leicester.gov.uk and we will be able to provide you with a more accessible document.
You can view the site in low graphics which removes styles and formatting from the page.
This website has been designed so that you don’t need a mouse or any specific pointing device to use it.
If you have a problem with hand held devices such as mice, you can navigate through the website using the Tab key and then hitting Return to navigate to a page.
Any audio on our site will have a written transcript. If you find audio which does not have the transcript, email us at webteam@leicester.gov.uk
All our videos will either have subtitles, a written transcript or both. If you find a video which does not have any of these email us at webteam@leicester.gov.uk
We aim to comply with World Wide Web Consortium Web Accessibility Guidelines. We use independent monitors to assess our website against these guidelines.
If you experience problems or would like to suggest ways to help us improve www.oneleicester.com from an accessibility viewpoint, please contact us.
You can also visit the BBC My Web My Way website, which highlights how you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you.
Share
